This is the level for landscapes that have grown complicated: an ERP, a CRM, a shop and a warehouse system that all believe they own the customer; master data spread across three countries; migrations that have to run while the business keeps working. Interface contracts are versioned, so the other side can change without a weekend of downtime, and every state is replayable to a point in time.
Everything is protocolled to audit standard, the difference report is yours to see and act on, and the sync is a contractual obligation with agreed response times. When a system at this level has a problem, it is not a ticket in a queue — it is all hands on deck.
Key features
Continuous Reconciliation
Both sides are compared on a running basis, record by record, so a divergence is found by the system within minutes instead of by a customer in three months.
Difference Report You Can Act On
Every mismatch is listed with both values, the history behind them and a proposed resolution — and your team can decide, in bulk or one by one, without calling us.
Automatic Repair with Guardrails
Differences inside the rules you set are corrected automatically; anything outside them stops and waits for a human, so self-healing never becomes silent data loss.
Deletions and Archiving Handled
Deleted, archived and merged records are the hardest part of any sync — they are tracked explicitly here, so a record cannot quietly reappear from the other side.
Multi-System Topologies
Three or more systems, with mastership defined per data domain — ERP owns articles, CRM owns contacts, the shop owns baskets — and no circular updates between them.
Versioned Interface Contracts
The other side can change its API or its fields against an agreed contract version, so an upgrade over there does not become an outage over here.
Full History & Point-in-Time Replay
Every message and state change is kept, so any day can be replayed, any question answered, and a corrupted range rebuilt from the record rather than from memory.
Initial Load & Re-Baselining at Scale
Millions of records loaded, verified and brought into step — and re-baselined later without downtime when a system is replaced or a country is added.
Audit-Grade Protocol
Who changed what, where it came from, which rule decided it and when it was confirmed — a complete, retained evidence trail for auditors and for contract disputes.
Your Cockpit, Not Our Black Box
Live interface status, throughput, queues, differences and run history are yours to watch and steer, so you keep the ability to react without depending on us.
Critical-System Response
Systems declared critical carry agreed response times and an all-hands escalation: when they wobble, our whole team is on it immediately, not at the next opportunity.
What holds for every module.
You never pay for these separately.
Your private cloud in Zurich
Customer data is stored and processed in Zurich. Keys and secrets are kept in a key vault in Zurich.
Encrypted
Your data is encrypted at rest (AES-256) and in transit (TLS).
Certified infrastructure
On ISO/IEC 27001 and SOC 2/3 certified infrastructure · revFADP · GDPR.
AI that does not train on your data
AI in your processes is Google Gemini via Vertex AI, processed in Zurich, contractually without training on your data.
Your source code
The source code is yours by contract. Cancel any time. Free offboarding within 10 working days, up to four handover meetings and 12 months of e-mail support.