Module · Operations

Automated VIP Disruption Manager

The Automated VIP Disruption Manager module transforms how travel agencies handle unexpected delays and cancellations by delivering proactive, high-touch crisis management around the clock. By constantly monitoring global flight and train networks in the background, it ensures your travelers never feel abandoned during transit. Moving beyond manual crisis response, this module leverages real-time travel API triggers to instantly detect disruptions and automatically draft premium alternative bookings. It bridges the gap between automated backend execution and personal consultation, allowing your agents to simply approve solutions and instantly notify clients before they even realize there is a problem.

Automated VIP Disruption Manager

Key features

01

Live Global Transit Tracking

Monitor worldwide flight and rail statuses in real-time to detect delays or cancellations the moment they occur.

02

Pre-emptive Rebooking Automation

Automatically draft alternative premium itineraries based on predefined traveler preferences the second a disruption is detected.

03

Consultant Approval Dashboard

Empower your travel agents with a centralized hub to review, modify, and approve auto-generated solutions before client notification.

04

Instant Push Notifications

Dispatch seamless, reassuring alerts directly to your client's mobile device, informing them of the delay and the newly secured itinerary.

05

High-Touch Client Profiling

Integrate detailed VIP preferences and loyalty statuses to ensure all automated rebooking suggestions strictly meet premium service standards.

In every module

What holds for every module.

You never pay for these separately.

Your private cloud in Zurich

Customer data is stored and processed in Zurich. Keys and secrets are kept in a key vault in Zurich.

Encrypted

Your data is encrypted at rest (AES-256) and in transit (TLS).

Certified infrastructure

On ISO/IEC 27001 and SOC 2/3 certified infrastructure · revFADP · GDPR.

AI that does not train on your data

AI in your processes is Google Gemini via Vertex AI, processed in Zurich, contractually without training on your data.

Your source code

The source code is yours by contract. Cancel any time. Free offboarding within 10 working days, up to four handover meetings and 12 months of e-mail support.

Contact

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