Module · Web & commerce

AI Sommelier & Conversational Commerce

The AI Sommelier & Conversational Commerce module transforms your digital storefront by providing 24/7 personalized wine consulting through an intelligent conversational assistant. By seamlessly blending expert-level advisory with immediate purchasing power, it cross-references your live inventory with proprietary tasting notes to suggest the perfect bottle for instant click-and-collect.

AI Sommelier & Conversational Commerce

Key features

01

Natural Language Pairing Engine

Interprets complex customer requests to deliver highly accurate wine pairings based on flavor profiles and meal plans.

02

Real-Time Inventory Sync

Instantly matches AI recommendations with your current stock levels to guarantee availability for immediate purchase or pickup.

03

Proprietary Knowledge Integration

Trains exclusively on your specific tasting notes, vineyard details, and trusted critic scores for authentic brand representation.

04

Frictionless Click-and-Collect

Enables customers to seamlessly add suggested bottles to their cart and schedule an instant store pickup effortlessly.

05

Omnichannel Chat Integration

Deploys the conversational assistant directly onto your website via a widget or through popular messaging apps like WhatsApp.

In every module

What holds for every module.

You never pay for these separately.

Your private cloud in Zurich

Customer data is stored and processed in Zurich. Keys and secrets are kept in a key vault in Zurich.

Encrypted

Your data is encrypted at rest (AES-256) and in transit (TLS).

Certified infrastructure

On ISO/IEC 27001 and SOC 2/3 certified infrastructure · revFADP · GDPR.

AI that does not train on your data

AI in your processes is Google Gemini via Vertex AI, processed in Zurich, contractually without training on your data.

Your source code

The source code is yours by contract. Cancel any time. Free offboarding within 10 working days, up to four handover meetings and 12 months of e-mail support.

Contact

Is this module right for you?

Tell us how you work today. We answer within one working day and show you the module in a demo.

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